Question 1

How does Hearmi's Google review generator work?

Accepted Answer

After a customer leaves feedback in Hearmi, they land on a Google Review prompt linked to your Google Place. Because the ask arrives seconds after the experience — not days later via email — it converts better than generic 'leave us a review' requests.

Question 2

Does Hearmi only show the Google prompt to happy customers?

Accepted Answer

No. Hearmi's default is to show the Google Review prompt to every customer after they leave feedback. Filtering the prompt by sentiment or NPS score is review gating, which Google prohibits — so we recommend showing the prompt to everyone and using Hearmi's private feedback capture to handle complaints internally.

Question 3

Is it against Google's policy to gate reviews?

Accepted Answer

Yes. Google's review policies prohibit review gating — the practice of only asking satisfied customers to leave a public review. Hearmi shows the Google Review prompt to every customer by default. Unhappy customers can still leave private voice or text feedback in the same flow so you hear about issues without turning it into a public post.

Question 4

What do I need to connect my Google Business Profile?

Accepted Answer

You only need your Google Place ID or the public URL to your Google Business Profile. Hearmi uses that to build the review URL shown after each feedback — no OAuth, no ownership verification, no scraping.

Question 5

How much does the Google review generator cost?

Accepted Answer

Hearmi's Google review prompt is included on every plan, including Free. The Free plan covers 50 feedbacks per month; Pro is $29 per month per location for unlimited feedback, voice transcription, AI sentiment per service, and the multi-location dashboard.

Google Review Generator for Local Businesses