Hearmi — Voice Customer Feedback Software for Local Businesses
Collect voice, text, emoji, and NPS feedback via QR code, link, widget, or SMS. AI analyzes sentiment per service with weekly insight reports. Custom questions, branding, and conversational flows. Multi-location dashboard with cross-location analytics. Google Review prompts to grow your online reputation.
How It Works
- Place — Print a branded QR code for your counter, tables, or receipts.
- Listen — Customers tap an emoji and leave a 5-second voice note. No app needed.
- Understand — AI transcribes, detects sentiment, and surfaces keywords per service.
- Grow — Every customer gets a Google Review prompt after feedback. Your rating climbs.
Features
- Voice, text, emoji & NPS — collect feedback via QR code, link, widget, or SMS
- AI sentiment analysis per service with weekly insight reports
- Custom questions, branding & conversational flows
- Multi-location dashboard with cross-location analytics
- Google Review prompts to grow your online reputation
- 99+ language transcription and sentiment analysis
- Drag-and-drop flow builder with live preview
Frequently Asked Questions
- What is voice customer feedback?
- Voice customer feedback lets customers leave spoken audio instead of typed text, capturing richer context, emotion, and detail in seconds.
- Do customers need to download an app?
- No. Customers scan a QR code or click a link — no sign-up, no app download required.
- How much does customer feedback software cost?
- Hearmi starts free with 50 feedbacks per month. The Pro plan is $29/month with voice recording, AI analysis, and custom questions.
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